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SPEDIZIONE GRATUITA OGGI

SPEDIZIONE GRATUITA OGGI

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Frequently Asked Questions

Everything you need to know before you order.

All orders are processed within 1–3 business days. Once shipped, delivery typically takes 5–9 business days depending on your location. You'll receive a tracking number by email as soon as your order is on its way.

Yes! We ship worldwide. International delivery times may vary depending on the destination country and local customs processing. Any applicable import duties or taxes are the responsibility of the customer.

We offer a 30-day return policy on all items in new, unused condition. If you're not completely satisfied with your purchase, contact our support team to initiate a return. Please note that a restocking fee may apply in some cases.

We recommend checking the size chart available on each product page before ordering. If you're between sizes, sizing up is usually the best option. Still unsure? Feel free to reach out to our team and we'll be happy to help you find the right fit.

Absolutely. Once your order ships, you'll receive a confirmation email with a tracking link. You can use it to follow your package in real time. If you haven't received your tracking info within 3 business days of ordering, please check your spam folder or contact us.

We're sorry to hear that! If your item arrives damaged or you received the wrong product, please contact our support team within 7 days of delivery with a photo of the item. We'll make it right with a replacement or a full refund — no hassle.

100%. Our store uses SSL encryption to protect all your personal and payment information. We never store your card details, and all transactions are processed through secure, trusted payment providers.

We process orders quickly, so changes need to be requested as soon as possible. Contact us immediately after placing your order and we'll do our best to accommodate the change. Once an order has been shipped, we're unable to cancel or modify it — but our return policy will still apply.

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